BOOKING CONDITIONS

 

ONLINE BOOKING TERMS & CONDITIONS

I  BOOKING PROCESS

  1. The reservation is possible only after the approval of these BOOKING CONDITIONS.
  2. The Customer selects the dates of a stay in the Hotel (check-in and check-out date)
  3. After selecting the dates by the Customer options of possible type of accommodation would appear.
  4. Then the Customer can choose type of room, number of persons etc.
  5. After pressing the “CONTINUE” button the Customer will see the total amount of a stay.
  6. Then the Customer should enter  personal data and / or data of the company, if he needs the invoice. The Customer may also enter comments/special requests in „COMMENT” section.
  7. After pressing the “CONTINUE” button information about online payment will appear.
  8. To confirm the booking the Hotel requires 100% prepay. Please, note that prepay is NOT REFUNDABLE.

9.. When the payment is done the Customer receives confirmation from the Hotel.

II CHANGE OF RESERVATION AND CANCELLATION POLICY

  1. Change of a reservation can be made via e-mail (info@bbwarsaw.com) or by telephone (+48 22 829 48 00)
  2. The Hotel reserves the right to refuse the booking change if all the rooms in the given period are occupied. The Hotel will not make a refund  in case the change of the date of accommodation is not possible.
  3. There is no possibility of free cancellation of online reservation.
  4. In case of cancellation of the reservation made online there is no money back.
  5. Payment for the reservation is non-refundable.

 

III FINAL

  1. Check-in time: 14:00//2:00 PM Check out:  11:00/11:00 AM
  2. The Hotel is not responsible for the incorrect choice of arrival date or room type.
  3. The prices include taxes. Breakfast is NOT included in the room rate. The additional cost of breakfast is 40 PLN per person and can be ordered by e-mail or telephone.  Also the Customer can buy the breakfast during stay.